Managed Detection and Response
Advanced threats can always challenge and evade legacy network security technologies like firewalls. With our managed detection and response service, we Identify network intrusions which requires full monitoring of all traffic as it enters and leaves your network, as well as how it traverses your network internally.
Rapidly Detect and Respond to Suspicious Network Activity
Our security operations team uses the latest network monitoring and intrusion detection (IDS) technologies to track suspicious traffic inside your network, and quickly determine malicious intent. This service is known as Managed Detection And Response. When a malicious presence is identified, containment processes are in place to nullify the threat before any harm is caused.
Advanced threats can always challenge and evade legacy network security technologies like firewalls. Identifying network intrusions requires full monitoring of all traffic as it enters and leaves your network, as well as how it traverses your network internally. This is a necessity for any security team, making it possible to spot suspicious activity such as lateral movements during data exfiltration and the proliferation of malware.
Get 24/7 visibility and rapid response to threats — without overloading your team.
Contact us to see how our MDR service can strengthen your network defenses.
Classification
Classification
|
Criteria
|
---|---|
High
|
Problem affects time-critical applications with production work substantially degraded. Software is completely unusable and no known workaround is currently available. The affected system is a necessary component of the customer’s production process.
|
Medium
|
Software significantly impaired such that customer’s key business processes cannot be conducted and no known work-around is currently available.
|
Low
|
Software is functional; however there is minimal impact to the customer’s ability to use the software for production purposes.
|
Classification
|
Tier 1
|
Tier 2
|
Tier 3
|
---|---|---|---|
High
|
One Hour
|
Continuous effort
|
Continuous business-day effort
|
Medium
|
Four- to six-hour response time
|
Continuous business-day effort
|
Worked on a time-available basis
|
Low
|
Response by next business day
|
Worked on a time-available basis
|
Worked on a time-available basis
|

Tier 1

Tier 2

Tier 3
Classification
|
Criteria
|
---|---|
High
|
Problem affects time-critical applications with production work substantially degraded. Software is completely unusable and no known workaround is currently available. The affected system is a necessary component of the customer’s production process.
|
Medium
|
Software significantly impaired such that customer’s key business processes cannot be conducted and no known work-around is currently available.
|
Low
|
Software is functional; however there is minimal impact to the customer’s ability to use the software for production purposes.
|
Classification
|
Tier 1
|
Tier 2
|
Tier 3
|
---|---|---|---|
High
|
One Hour
|
Continuous effort
|
Continuous business-day effort
|
Medium
|
Four- to six-hour response time
|
Continuous business-day effort
|
Worked on a time-available basis
|
Low
|
Response by next business day
|
Worked on a time-available basis
|
Worked on a time-available basis
|
Unleash The True Power Of Your Managed Security Solutions
Our 24/7 Security Operations Center provides always-on threat hunting and investigation capabilities, and a member of our team is always available to answer your questions and address any security concerns. Best of all, you gain complete visibility into your threat landscape—allowing you to identify active threats in real time.
KEY BENEFITS
How MDR Protects and Empowers Your Organization
Based out of our State of the Art 24/7/365 Security Operations Center in Scottsdale, Arizona, we provide a suite of managed services to ensure your business stays safe from cybersecurity attacks.
- Enriched Network Metadata
- Perfect-Fidelity Smart PCAPs
- Stateful Anomaly Detection
- Network Metadata-to-PCAP Linking
- AI Binary Inspection for Zero-Day File Inspection
- Open APIs for Sharing with Other 3rd Party Tools
- Deep Packet Inspection Signature Matching
- Context-sensitive Auto-generated Queries
- Intuitive GUIs and Expert-system Workflows
- Received Prioritized Alerts
- Packet Dropping
- Hash Generation and Forensic Evidence Export

Make Our Team, Your Team!
Our innovative IT security and compliance solutions are designed to deliver customized, cost-effective service on time—because your priorities are our priorities. With a highly qualified team of PCI DSS QSAs, Penetration Testers, and Information Security Consultants here at MegaplanIT, we will assess your unique company and business environment and design a path to security that will fit all of your needs.